{"id":280,"date":"2026-02-05T15:13:22","date_gmt":"2026-02-05T15:13:22","guid":{"rendered":"https:\/\/bodisapuni.ba\/?page_id=280"},"modified":"2026-02-06T06:39:58","modified_gmt":"2026-02-06T06:39:58","slug":"dostava-i-reklamacije","status":"publish","type":"page","link":"https:\/\/bodisapuni.ba\/en\/dostava-i-reklamacije\/","title":{"rendered":"Dostava i Reklamacije"},"content":{"rendered":"
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Dostava i Reklamacije<\/h1>

ROK ISPORUKE<\/strong><\/p>

Nakon potvrde o kreiranoj narud\u017ebi, narud\u017eba ulazi u status obrade. Nakon obrade bi\u0107ete obavije\u0161teni o statusu Va\u0161e narud\u017ebe putem email-a.<\/p>

Na\u0161e uobi\u010dajeno vrijeme isporuke je 24 \u2013 72h . Mi \u0107emo pripremiti va\u0161u narud\u017ebu u najkra\u0107em mogu\u0107em roku, a zatim je poslati.<\/p>

Za sve narud\u017ebe kreirane petkom i vikendom, \u0161aljemo po\u010detkom naredne sedmice. Nakon email obavje\u0161tenja da je va\u0161 paket poslan, rok isporuke je kao \u0161to je prethodno navedeno.<\/p>

PREUZIMANJE PO\u0160ILJKE<\/strong>
Kuriri po\u0161iljke donosi na adresu za isporuku u periodu od 8-16h. Molimo Vas da u tom periodu obezbijedite da na adresi bude osoba koja mo\u017ee preuzeti po\u0161iljku. Prilikom preuzimanja po\u0161iljke potrebno je da vizuelno pregledate paket da slu\u010dajno ne postoje neka vidna o\u0161te\u0107enja. Ukoliko primjetite da je transportna kutija zna\u010dajno o\u0161te\u0107ena i posumnjate da je proizvod mo\u017eda o\u0161te\u0107en, odbijte prijem po\u0161iljke i odmah nas obavijestite, putem email-a bodisapuni@gmail.com<\/a>\u00a0Ukoliko je po\u0161iljka naizgled bez o\u0161te\u0107enja slobodno preuzmite po\u0161iljku i potpi\u0161ite kuriru adresnicu. Kurir svaku po\u0161iljku poku\u0161ava da uru\u010di u dva navrata. Uobi\u010dajena praksa je da ukoliko Vas kurir ne prona\u0111e na adresi, da Vas pozove na telefon koji ste ostavili prilikom kreiranja porud\u017ebenice i ugovori novi termin isporuke. Ukoliko Vas i tada ne prona\u0111e na adresi, po\u0161iljka nam se vra\u0107a.<\/p>

CIJENA DOSTAVE<\/strong><\/p>

Regularna cijena dostave je 10,00 KM i bi\u0107e iskazana na ra\u010dunu.Mogu\u0107e je narud\u017ebu preuzeti i li\u010dno u TR Dejan, Svetog Save bb, 70260 Mrkonji\u0107 Grad, lokacija je ozna\u010dena u sekciji prodajnih mjesta na sajtu<\/p>

NAPOMENA: Potvrdom narud\u017ebe i prihvatanjem uslova kupovine saglasni ste sa uslovima dostave.<\/p>

REKLAMACIJE I POVRATI<\/strong><\/p>

Na\u0161a politika povrata traje 10 dana. Ukoliko je pro\u0161lo vi\u0161e od 10 dana od dana kupovine proizvoda na stranici ne mo\u017eemo vam ponuditi povrat sredstava. Da bi imali uslove za povrat, kupljeni proizvodi moraju biti u istom stanju u kakvom su vam dostavljeni, u orginalnom pakovanju.<\/p>

Ukoliko po\u010dnete upotrebljavati kupljeni proizvod, povrat nije mogu\u0107.<\/p>

Tro\u0161kove dostave za reklamaciju proizvoda snosi isklju\u010divo kupac.<\/p>

Povrat sredstava<\/strong><\/p>

Nakon va\u0161e reklamacije proizvoda, te zaprimanja povrata proizvoda, posla\u0107emo vam email obavjest da smo zaprimili vra\u0107eni proizvod. Tako\u0111e \u0107emo vas obavjestiti o povratu ili odbijanju povrata sredstava. Ukoliiko bude odobren povrat sredstava, novac \u0107emo vam vratiti shodno kori\u0161tenoj metodi naplate i dogovoru.<\/p>

Zamjena proizvoda<\/strong><\/p>

Zamjenu proizvoda vr\u0161imo jedino u slu\u010daju da proizvod nije o\u0161te\u0107en, otpakovan ili kori\u0161ten. Ukoliko \u017eelite zamjenu iz bilo kojeg razloga molimo da nas prvo kontatirate na bodisapuni@gmail.com<\/a>\u00a0te proizvod po\u0161aljete na TR Dejan \u2013 BoDi Sapuni, Svetog Save bb, 70260 Mrkonji\u0107 Grad<\/p>

Trebate pomo\u0107?<\/strong><\/p>

Kontaktirajte nas na bodisapuni@gmail.com<\/a> za sva pitanja vezana za reklamacije i povrat<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Dostava i Reklamacije ROK ISPORUKE Nakon potvrde o kreiranoj narud\u017ebi, narud\u017eba ulazi u status obrade. Nakon obrade bi\u0107ete obavije\u0161teni o […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-280","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bodisapuni.ba\/en\/wp-json\/wp\/v2\/pages\/280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bodisapuni.ba\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bodisapuni.ba\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bodisapuni.ba\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bodisapuni.ba\/en\/wp-json\/wp\/v2\/comments?post=280"}],"version-history":[{"count":13,"href":"https:\/\/bodisapuni.ba\/en\/wp-json\/wp\/v2\/pages\/280\/revisions"}],"predecessor-version":[{"id":338,"href":"https:\/\/bodisapuni.ba\/en\/wp-json\/wp\/v2\/pages\/280\/revisions\/338"}],"wp:attachment":[{"href":"https:\/\/bodisapuni.ba\/en\/wp-json\/wp\/v2\/media?parent=280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}